-
2011
102,698 Miles
I just bought a 2011 Kia Optima Hybrid and I was driving in the radio just stopped working well the sound stopped working I unplugged good fuses unplug the negative battery I press the PIN to reset radio and nothing still came on radio works fine everything comes on but no sound comes from the speaker still can't figure it out
-
2011
0 Miles
Note: this is not my zip code; posting from Edmonton, AB, CanadaI had the same problem (no sound) but looks like radio is working. I took to Kia dealership. They ran diagnostics for a set rate of $ 102 (with tax) and they recommended a new radio. I decided to use Mr. Google to see if others had this problem. And I found this site. I called the dealership and asked if they would try the Hard reset as advised. They did and it worked. However, they advised that this is not recommended and could not guarantee that the radio is not defective. I will take my chances. I think they were just covering up that they did not try this. I have seen another site where someone found it corrected after acquiring a new battery. This makes sense because the old battery needs to be disconnected:)
-
2011
107,000 Miles
I took my Optima in the week of Christmas for the engine recall. My car working Perfectly fine. As soon as I sat in my car after work, the radio presets had all gone away, when I started my car all my needles tacked out. Everything seemed ok and work ok, except every morning after that I had to reset my radio again. Just days after my recall the sound went out but I can see everything. The service dept I took it to denies doing anything to my car. They just told me after numerous appts to chk my radio that I needed a new one, only $ 650ish later... I have never heard of a 5 year old car having these kinds of issues especially a Kia, who's reputation is excellent. So after some digging I found this website, I will have my son try this and let you know if this works, If not, then I would like to know how many other 2012 Kia Optima radios have gone out. Thank you Janet
-
2011
0 Miles
MY NAVIGATION SOUND STOP WORKING AND BLUETOOTH WILL NOT CONNECT I WILL TRY THE HARD RESET HOPEFULLY THAT WORKS...
-
2011
26,700 Miles
Worked fine last night... Today, zero audio on Radio/Satellite/CD/Nav/Phone
-
2011
64,121 Miles
Engine gave out after Kia dealer fixed it I had to replace stereo that was working before the engine gave. Still no sound even after all resets had been tried. New stereo works but no sound.
-
2011
89,000 Miles
Nothing will play through the speakers.
-
2011
74,000 Miles
After washing the car after i purchase it a month later i lost all audible everything worked except no sound but after doing every peliminary checks including disconnected the battery i did noticed if you turn off the ignition and turned it back on you could hear a quick buzz from speakers and that was it so i went over to a proffessional stereo shop and they were a little puzzled themself stating the amp got wet we look for it and couldnt find and i was looking for any point water was entering all sealed i said lets let it sit over night and it came back to life well this occured a few more washes and finally that was it i found the amp in the trunck and right obove was the tail light ass. And i could see a small hole were the moisture would enter this is a complete manufacturer design flaw for not sealing the area especially know there is a very delicate electronic component there which id stupid in itself this needed to be mounted in the cabin area protected so aultimitly goes the kia engineering for stupidity the cost of the amp 1300 + tax really wtf rippoff at it finest they should stand behind this given were they located and not sealing the area properly
-
2011
92,000 Miles
I have had no sound from my speakers since November 2017. I have repeatedly try pushing the reset button, disconnecting the battery and checking the fuses but nothing has worked. The radio comes on and everything seems to be working except for the fact that I have no sound.
-
2011
65,000 Miles
Battery died, replaced battery, then no sound, no fuses blown, unhooked battery cables, and reset radio. Still no sound
-
2011
25,300 Miles
CAN'T HEAR ANY SOUND FROM SPEAKERS WHEN I TURN UP VOLUME ON RADIO IT TURNS DOWN BY ITSELF.
-
2011
60,000 Miles
No sound from speakers. (CD, Radio, Bluetooth, Nav)
-
2011
87,000 Miles
No sound coming from the radio
-
2011
0 Miles
Having the same issue with my 2012 Kia Optima Hybrid. Tried the reset button, checked the fuses, did the hard reset (disconnecting the battery) Nothing worked. Took it to the Kia dealership the said my head unit was done and to replace it it would be 2800 dollars. I just don't understand how my head unit is supposedly done but the radio, cd player, and bluetooth still connect just nothing will come out of the speakers! Im so beyond frustrated. If Kia knows this is a constant issue why wont they help?
-
2011
110,000 Miles
Had no problems until I had a computer update for engine now navigation freezes and radio cuts in and out. Told I need a new radio. Did anyone else do the update and them start having the issues?
-
2011
69,000 Miles
No Sound coming out of the speakers I've tried to do a hard reset by disconnecting the negative battery posit po for 15 minutes and reconnecting and they're still no sound please help