2013 Dodge Durango Radio software update

Intermittent problems with the radio can typically be solved by updating the radio software.

Affected Model Years

This issue affects Dodge Durango model years 2008, 2009, 2011, 2012, 2013, 2014, 2015, .

61 people reported this problem

  • 2013 30,000 Miles
    Only my AM/FM side of the radio stopped working for no known reason. The CD, the Hard drive and all other facilities of the unit like reverse parking camera etc works.I suspected the antenna but have checked this and is connected.appreciate any advise.Regards

  • 2013 20,264 Miles
    The audio just went out. No radio. No blue tooth, no aux cable no usb.

  • 2013 65,000 Miles
    Touch screen operation works, radio still plays, climate still works and both can be controlled through touch screen and steering wheel, however all the manual controls on the lower half of the panel do not work.

  • 2013 27,000 Miles
    The audio on the radio will go out if you have something plugged into the aux and change the driver seat setting. Everything on the radio works as normal just no sound. If you shut off the vehicle for 30 minutes to an hour when you start the vehicle the audio will work again. If you don't wait at least 30 minutes the audio will not work after shutting off and staring back up.

  • 2013 4,750 Miles
    Sxm/am/fm radio stopped working. Still connects to iPhone and plays fine? Antenna appears intact.

  • 2013 0 Miles
    I have owned this car since new and still have problems. Did not know there was a fix.

  • 2013 45,000 Miles
    Am/fm dont work

  • 2013 70,000 Miles
    radio just stops working screen goes black- no blue tooth or anything.

  • 2013 37,000 Miles
    The radio stopped working. Presets erased and won't tune to any station

  • 2013 18,962 Miles
    Radio, air conditioning display, Sirius radio and blue tooth frozen on display and not working

  • 2013 137,000 Miles
    Radio and GPS shut offf intermittently. Unknown cause, unknown fix.

  • 2013 156,879 Miles
    Battery went dead and now the power turns on radio no sound

  • 2013 0 Miles
    Radio resets itself and doesn't work most of the time. Looked up software update but says none are available. Will keep trying to figure out the issue.

  • 2013 0 Miles
    No radio reception when engine is running. Excellent reception in accessories mode.

  • 2013 108,000 Miles
    Radio keep going in out

  • 2013 0 Miles
    radio does not keep correct GPS locations and takes a minute to turn on

  • 2013 0 Miles
    Radio, back up camera and controls stopped working completely. The face willOpen up as to put a cd in it, but no signs of power otherwise.

  • 2013 50,000 Miles
    Backup camera freezes and goes black. When phone is connected music plays as if on fast forward. Dodge says I need a new radio unit -cost $ 1000

  • 2013 94,044 Miles
    Having problems with the brand new battery going dead over night with nothing on.

  • 2013 80,000 Miles
    Radio/CD/Navigation unit went black periodically starting a couple of years ago. Eventually went completely black. Found now that the stations cannot be changed and are limited to saved stations. The software for navigation, etc. was updated a few years ago. Is there a solution or does the whole unit need to be replaced?